Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates (Australia)
🚚 Standard Shipping (Australia) — $11.00 AUD
⚡ Express Shipping (Australia) — $15.00 AUD
✅ Free Standard Shipping on all Australian orders over $85.00 AUD
✅ Free Express Shipping on all Australian orders over $124.99 AUD
Shipping costs are calculated and displayed at checkout before payment.
Estimated Delivery Times
- Standard Shipping: 2–8 business days
- Express Shipping: 1–5 business days
Delivery times are estimates only and may vary depending on your location and Australia Post service conditions.
Order Tracking
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.
Incorrect Shipping Information
GripGoal is not responsible for orders shipped to incorrectly entered addresses. Please ensure all shipping details are correct before placing your order.
Lost or Damaged Parcels
If your order is lost or arrives damaged, please contact us and we will work with the carrier to resolve the issue.
Contact Us
For any shipping-related questions, please contact us through our website contact form.